E-commerce sales is estimated to reach the mark of 1.5 trillion U.S. dollars by 2018. These figures testify the growth of e-commerce economy in the years to come. In case, you are thinking to step into this business or expand your existing business base, it is high time to devise your strategy of customer engagement to work wonders for your organization.
When it comes to a successful customer engagement strategy, there is a need to keep the following factors in mind:
When it comes to a successful customer engagement strategy, there is a need to keep the following factors in mind: